Refund policy

We have a 30-day return policy, meaning you have 30 days after your order is delivered to request a return.

To qualify for a return, the item must be unused, in the same condition in which it was received, and in its original packaging. You will also need your order number or other proof of purchase.

To request a return, please use the Contact page on our website and include your order number. If your request is approved, we will provide the correct return address and instructions. Do not send products back without prior authorization. Items returned without approval may not be accepted.

Customers are responsible for return-shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges, if any, are non-refundable.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us through our Contact page within 7 days of delivery. Include your order number and clear photographs or video showing the problem so we can evaluate the issue and provide an appropriate solution.

Exceptions and non-returnable items

Items that have been used, damaged after delivery, altered, or returned without their original packaging may not qualify for a return. Gift cards and items clearly marked as final sale cannot be returned.

Please contact us if you have questions about whether your item qualifies.

Exchanges

We do not offer direct exchanges. The fastest way to receive a different item or color is to request a return. Once the return is approved, you may place a separate order for the replacement item.

Order cancellations and address changes

Contact us as soon as possible if you need to cancel an order or correct its shipping address. Orders cannot be changed or cancelled after processing or fulfillment has begun.

Refunds

We will notify you after an approved return has been received and inspected. If the refund is approved, it will be issued automatically to the original payment method within 10 business days.

Your bank or card provider may require additional time to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact us through our Contact page.

This policy does not limit any consumer rights provided by applicable law.